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Terms Of Use

Last Updated: July 23, 2020

Sonoma Self Storage and its affiliates provide services to you subject to the following terms and conditions:

Sonoma Self Storage ’s website, allows you to reserve or rent a unit from Sonoma Self Storage  directly. Our site also provides you with the ability to reserve or potentially rent a unit from non-Sonoma Self Storage facilities through our referral network. Sonoma Self Storage is not in partnership with non-Sonoma Self Storage facilities within the referral network, and cannot control their actions. Therefore, our terms and conditions are separated into two categories: Sonoma Self Storage facilities and non-Sonoma Self Storage facilities.

Sonoma Self Storage Facilities


Features and amenities vary by facility. Please contact facilities directly to confirm features and amenities.

Unit Information

Unit sizes are approximate; actual unit sizes may vary from the size listed. Please examine your unit before signing the lease agreement.


A reservation is not a rental agreement. A reservation holds your selected unit type for you, for a maximum of fourteen (14) days. However, management reserves the right to cancel your reservation, or make a unit substitution, at any time before you sign a lease agreement and rent a unit. We encourage you to rent a unit online, as demand for storage units is particularly high.

Promotions and Offers

All promotions, specials, and offers are for new customers only and are based upon unit availability and unit sizes. Please contact facilities directly to confirm the availability of a particular promotion, special, or offer. Promotions, specials, and offers cannot be combined. 

All promotions, specials, and offers are subject to the standard fees for rentals, such as an administration fee and the protection plan fee if applicable. Therefore, additional fees will apply if a new customer utilizes a promotion, including the month free or month for $1 promotions.

All pricing (standard rates as well as promotions, specials, and offers) is subject to change or termination without notice. Online pricing may be lower.


By providing Sonoma Self Storage with your contact information (email or telephone number) you consent. to be contacted by Sonoma Self Storage by telephone call, text, and/or email. Your contact information will not be shared with third parties. See our Privacy Policy for more details.

Auto Pay

Online enrollment in auto pay constitutes electronic signature, which has the same effect as a handwritten signature on a paper contract. Enrollment in auto pay authorizes Sonoma Self Storage to automatically charge your credit card or debit card, or debit your bank account, monthly, for the amount due on your bill. The amount debited will automatically increase or decrease as the rental rates increase or decrease in accordance with your Rental Agreement.

To cancel your auto pay, please contact your facility or our corporate office at the telephone number below.

If there is a change to your bank or card information, including the expiration date, you must sign in to your online account or contact your facility to update your auto pay information.

Sonoma Self Storage is not liable for erroneous bill statements or incorrect debits or charges. However, if notified of a billing error, Sonoma Self Storage will correct it.

If an auto pay payment is rejected, refused, returned, disputed, or reversed by your financial institution or card issuer for any reason, Sonoma Self Storage may charge you a returned payment fee and/or late payment fee, and cancel your auto pay enrollment. Sonoma Self Storage will attempt to give you a courtesy call to make other payment arrangements. However, if payment is not made, you will be subject to the lien enforcement procedures stated in your Rental Agreement.


Trademarks & Copyright

Sonoma Self Storage is a registered trademark.

All content and web design on Sonoma Self Storage’s website, mobile app, and other technology platforms, belongs to Sonoma Self Storage and cannot be copied or reused. Reposting our content is also prohibited. Similarly, content cannot be reposted or reused even if changes are made to the content in order to avoid copyright infringement.

Links to Other Sites

Sonoma Self Storage’s website may link to third party websites Sonoma Self Storage does not control. We make no representations or warranties about such third party sites, nor do we endorse such sites or their content.

Privacy Policy

Sonoma Self Storage values our relationships with our customers and believes in transparency. Please review our Privacy Policy.


Sonoma Self Storage’s website, mobile app, and any other technology platforms are provided “as is” without any representations or warranties. We are not responsible for failures, such as network connectivity or transmissions failures, or technical, hardware and/or software failures.


Terms and conditions may be changed at any time without notice. Revised terms and conditions will be posted here, with the date revised noted.

Applicable Law

Sonoma Self Storage is formed and does business within California. The laws of California shall apply.

Non-Sonoma Self Storage Facilities (Referral Network)

At Sonoma Self Storage we put the customer first. If we don’t have a storage facility in your neighborhood, we want to help you find one. Therefore, we allow you to search for non-Sonoma Self Storage facilities on our website. You can even reserve or potentially rent a unit from a non-Sonoma Self Storage facility on our website. This gives you a seamless web user experience that we think is important.

However, we do not own or manage these non-Sonoma Self Storage facilities. We cannot control or influence these facilities, nor make any warranties, representations, or guarantees regarding their customer service or storage quality.

While on you are subject to the Sonoma Self Storage Terms and Conditions above. However, any reservations or rentals for non-Sonoma Self Storage facilities are made with the facility directly, not Sonoma Self Storage. Therefore, when transacting with a non-Sonoma Self Storage facility, even while on Sonoma Self Storage’s site, you are bound by that facility’s terms and other contracts, including but not limited to their website’s Terms of Use. Please contact the company or their website for more information and to review their terms.

Sonoma Self Storage

22684 Broadway

Sonoma, CA 95476

(707) 938-5783